I knew that my cable promotion period was ending soon, I was just waiting patiently for the arrival of the bill that would show this information to me.
It arrived today.
38.99 more than the normal bill.
No thanks.
I call them. They tell me that they are sorry but I am not eligible for another promotion since I just got out of one.
That’s crap.
I ask how I can lower my bill.
She gives me a few options. I tell her I don’t use my phone and she tells me how that is the 38.99 dollar charge and yes we can take that right away.
Interesting.
But she has to transfer me over to the Removal Department or otherwise titled, The Department That Doesn’t Stop Trying to Persuade You to Keep the Phone Department.
I know lady, I know, but I’m not paying for a phone I haven’t used once in the whole year I’ve had it. My bill will still be cheaper.
I KNOW, STOP TRYING TO CONVINCE ME.
How many times can I say, “No thank you”?
NO THANK YOU, PAT.
So by returning one box we don’t need and getting the phone we are removing 45.74 from our bill and that’s about 10 bucks cheaper than it has been this whole year. Not great, but not bad and I still get to keep my DVR and Soapnet.
Priorities, people.
All is taken care of for a small fee of 1.99. You can’t even REMOVE something that has EXPIRED without being charged.
And we wonder what is going on in the world today.
4 Comments
November 13, 2009 at 1:37 pm
Do you have Charter? Last time I called to get a better price they charged $1.99 and said that’s their new policy. Small price to pay to save $30 a month.
We don’t have a DVR, but I’m glad I’m not the only one who likes my Soapnet.
When they moved it to the digital tier, I was disappointed. It took about a year before they offered a deal that made it worthwhile to go digital. I’m glad we did – My son loves the free on demand shows.
November 13, 2009 at 2:02 pm
We have Comcast….and what stinks is that we have no other options unless we do like Dish but we don’t want to go there.
That’s what’s frustrating is they know you really can’t go to anyone else.
November 15, 2009 at 3:23 am
I hate Comcast. The end.
November 17, 2009 at 1:33 am
I was wondering what was happening with the world today, and now I know. No, thank you.